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Documentation

Everything you need to ship with Snapn.

Guides, API reference, enterprise configuration, and troubleshooting. Start below or search for what you need.

9 topics covered belowFull documentation ships with the public betaUpdated with each beta releaseBeta partners get direct team support

Quick start Capture Process Blueprints API reference Enterprise security Troubleshooting What's new

Quick start

From install to first guide in under 30 minutes.

No integration setup, no admin access to source applications, no API keys to configure. Install the extension, open any web app, and start capturing.

Install the extension

Add Snapn to Chrome or Edge. Works without admin rights. Enterprise deployment via MDM or Chrome Enterprise policy.

Create your workspace

Set up your team workspace, invite members, and configure role-based permissions before your first capture session.

Capture your first guide

Open any web application, click the Snapn extension, and work through the process. Every action is captured automatically.

Publish and share

Review the AI-structured steps, make edits, run through the approval workflow, and share via link, embed, or PDF.

Capture

Automatic workflow capture from any web application. Sensitive data masking, keyboard shortcuts, and capture settings.

In progress

Get notified when this ships

Guide Management

Edit, annotate, and refine captured steps with AI assistance. Version history, rollback, and structured templates.

In progress

Get notified when this ships

Process Blueprints ENTERPRISE

BPMN-style process mapping with automatic gap detection. Every undocumented step flagged in amber. The core Snapn differentiator.

In progress

Get notified when this ships

Governance

Role-based permissions, approval workflows, review cycles, and full audit logs. Everything your compliance team needs.

In progress

Get notified when this ships

Sharing and Embedding

Public and private links, embed in any web platform, PDF export. Distribute guides anywhere work happens.

In progress

Get notified when this ships

API and Webhooks

REST API and webhook events. Trigger captures, fetch guides, and pipe Snapn into any workflow. Token authentication.

In progress

Get notified when this ships

Enterprise Security

Regional data residency, on-premise and VPC deployment, compliance certifications, and the security packet for your team.

In progress

Get notified when this ships

Integrations

Embed guides in Confluence, Notion, SharePoint, Zendesk, and more. SSO and SCIM provisioning for Enterprise teams.

In progress

Get notified when this ships

Troubleshooting

Common issues with the extension, capture errors, and how to reach the team directly during the founding beta.

In progress

Read the FAQ

API and Webhooks

Programmatic access to every guide, capture, and event.

The Snapn REST API lets you trigger captures from any event, fetch guides with their full step metadata, receive webhook notifications when documentation changes, and pipe Snapn into any existing tool stack.

Token-based authentication: API keys scoped per workspace. Rotate without disrupting existing integrations.
Consistent REST patterns: every resource follows the same response structure. No surprises.
Webhook events for guide.created, guide.approved, capture.completed, gap.detected, and more.

Endpoints

GET/v1/guidesList guides

GET/v1/guides/{id}Fetch a guide

POST/v1/capturesTrigger a capture

GET/v1/blueprints/{id}Fetch a blueprint

POST/v1/exportsExport a guide as PDF

GET/v1/analytics/guidesUsage metrics

Request API docs access

# Fetch a guide with all steps and metadata
curl -X GET "https://api.snapn.ai/v1/guides/gd_8xKm2p" \
  -H "Authorization: Bearer <your-api-key>" \
  -H "Content-Type: application/json"

# Response
{
  "id": "gd_8xKm2p",
  "title": "Change Request Approval",
  "status": "approved",
  "steps": 8,
  "views": 423,
  "owner": "alex@company.com",
  "region": "eu",
  "created_at": "2026-01-15T09:42:11Z",
  "updated_at": "2026-02-03T14:28:00Z"
}
// Fetch a guide works in Node.js and the browser
const response = await fetch(
  'https://api.snapn.ai/v1/guides/gd_8xKm2p',
  {
    method: 'GET',
    headers: {
      'Authorization': 'Bearer <your-api-key>',
      'Content-Type': 'application/json'
    }
  }
);

const guide = await response.json();
console.log(guide.title);
// → "Change Request Approval"

// Trigger a capture session
const capture = await fetch(
  'https://api.snapn.ai/v1/captures',
  {
    method: 'POST',
    headers: { Authorization: 'Bearer <key>' },
    body: JSON.stringify({
      title: 'Vendor Onboarding',
      workspace_id: 'ws_4nBp9q'
    })
  }
);
// POST to your endpoint when a guide is approved
// Verify with HMAC-SHA256 signature in X-Snapn-Signature header

{
  "event": "guide.approved",
  "occurred_at": "2026-02-03T14:28:00Z",
  "data": {
    "guide_id": "gd_8xKm2p",
    "title": "Change Request Approval",
    "approved_by": "alex@company.com",
    "version": 3
  }
}

// Other events: guide.created, guide.updated,
// capture.completed, gap.detected, member.invited

// gap.detected fires when a Blueprint node has no SOP
{
  "event": "gap.detected",
  "data": {
    "blueprint_id": "bp_7cHq3r",
    "node_id": "n_CreditCheck",
    "node_name": "Credit Check",
    "owner": "finance@company.com"
  }
}

Enterprise Security

Documentation for your security team.

Architecture diagrams, compliance certifications, deployment guides, and the security packet: everything your security team needs to evaluate and approve Snapn.

🇺🇸 United States🇪🇺 European Union🇨🇦 Canada · PIPEDA🇦🇪 UAE · ADGM

SOC 2 Type I achievedISO 27001HIPAA-readyGDPR DPA

SOC 2 Type II audit is in progress. Certifications above are audited; regional items (PIPEDA, ADGM) reflect the local law we operate under, not a separate audit.

Security packet

Architecture diagram, pen-test summary, DPA, and deployment options in one email.

Request the packet

On-premise deployment

Step-by-step guide for deploying Snapn on your own infrastructure.

Ask us directly

VPC deployment

Deploy Snapn in your AWS, Azure, or GCP account with customer-managed infrastructure.

Ask us directly

Pluggable AI configuration

Connect your own private AI model so guide generation never uses a public endpoint.

Ask us directly

Data residency overview

How contractual regional boundaries work across US, EU, Canada, and UAE regions.

Ask us directly

Audit log reference

Schema, filtering, and export format for compliance-ready audit logs.

Ask us directly

What's new

Latest documentation updates.

Documentation updates ship with each beta release. Partners are notified directly of changes that affect their deployment.

15 May 2026

Feature

Process Blueprints documentation added

Full documentation for the BPMN canvas, node types, gap detection workflow, and owner assignment. Includes BPMN gateway reference.

02 May 2026

API

gap.detected webhook event

New webhook event fires when a Process Blueprint node has no SOP attached. Payload includes node owner, system, and risk level.

18 Apr 2026

Security

UAE region and ADGM compliance docs

Data residency documentation updated to cover the UAE region. ADGM compliance guide and DPA template added to the security section.

04 Apr 2026

API

/v1/blueprints endpoint

New endpoint for fetching Process Blueprint metadata, node list, gap summary, and attached SOP identifiers. Full reference added.

21 Mar 2026

Feature

Pluggable AI configuration guide

Step-by-step guide for connecting a private AI model to Snapn's guide generation pipeline. Covers model endpoint format and auth.

08 Mar 2026

Security

SOC 2 Type I achievement

Documentation updated to reflect SOC 2 Type I achievement. Type II audit in progress. Security packet updated with new report summary.

Founding Beta

Need something not documented yet?

During the founding beta, beta partners work directly with the team. Questions go to the people building the product, not a support queue.

Apply to the Founding Beta Read the FAQ