Compliance built in.
Not bolted on later.
Three tiers built around how teams actually grow. Every plan includes the core capture and guide engine. Governance, regional residency, and enterprise deployment unlock at the tiers that need them.
Start free. Scale with confidence.
Every plan starts with the core Snapn capture engine. Governance controls and enterprise deployment options unlock as your needs grow.
- 25 guides per month
- Chrome and Edge extension
- Share via public or private link
- PDF export
- Sensitive data masking on capture
- Basic guide analytics
- Everything in Starter, plus:
- Unlimited guides
- Team library with role-based permissions
- Full guide analytics and drop-off insights
- Branded guides with your logo and colors
- Embed in any help center, wiki, or intranet
- REST API and webhooks
- Approval workflows and version history
- Basic audit log
- Priority support with SLA
- Everything in Growth, plus:
- Regional data residency (US, EU, Canada, UAE)
- On-prem and private cloud deployment
- Pluggable private AI (bring your own model)
- SSO and SAML with SCIM provisioning
- Full audit logs exportable for compliance
- Process Blueprints with automatic gap detection
- Dedicated customer success manager
- Custom contract and SLA
The foundation is never behind a paywall.
These capabilities are available on every tier, from Starter through Enterprise, because they are the reason Snapn works at all.
Automatic workflow capture
Every click, field entry, and decision captured in the background with a screenshot per action. No manual step-tagging on any plan.
Sensitive data masking
Passwords, PII, and confidential fields are masked at the point of capture on every plan. Not a paid add-on for regulated teams.
AI-structured output
Titles, descriptions, and step cleanup generated automatically for every captured guide, on every plan.
Version history
Every edit is tracked and restorable. One-click rollback to any prior version, on every plan, so your documentation never loses its history.
Share and embed
Every guide is shareable via link or embeddable in any web page on any plan. No tier restrictions on how guides are distributed.
Standard support
Email support is included on every plan. Priority support with SLA is available on Growth and Enterprise. A dedicated customer success manager is an Enterprise-only benefit.
What changes between tiers.
Every row below shows a specific capability and exactly which tier it unlocks at. Nothing is hidden.
The only platform built for regulated enterprise, on your terms.
Enterprise tier includes the full security and compliance stack. Not a separate product, not a separate contract: the same platform deployed under your security posture.
Request the security packetHave questions about plans, security, or deployment?
The full FAQ covers the founding beta, compliance certifications, deployment options, and how every feature works.
Apply before public pricing is announced.
Beta partners lock in their founding rate when they join. That rate stays with them after public launch, regardless of what public pricing becomes.