Founding Beta is open. A limited cohort shaping the platform.  Apply for access →
Security & Compliance

Security isn't a feature. It's the foundation.

Snapn is built for teams where documentation touches compliance and risk — with regional data residency, deep governance, and deployment models that put you in control.

How we protect your data

Six commitments behind every guide.

From the moment a workflow is captured to the day you ask us to delete it.

Encryption everywhere

TLS 1.2+ in transit and AES-256 at rest. Keys managed per region, rotated automatically.

Regional data residency

Choose where your data lives. It never crosses your regional boundary — contractually guaranteed.

Access control

Role-based permissions, SSO/SAML, and SCIM provisioning keep the right people in the right guides.

Privacy by capture

Passwords, payment fields, and sensitive patterns are masked before a screenshot is ever saved.

Audit & version history

Every view, edit, and share is logged. Roll back any guide to any prior version.

Your cloud or ours

Run Snapn as SaaS, in your private cloud, or fully on-prem — same features, your control.

Certifications & frameworks

Mapped to the standards your auditors ask about.

GDPR
Compliant · DPA available
HIPAA
Ready architecture · BAA on Enterprise
SOC 2 Type II
In progress
ISO 27001
EU region aligned
PIPEDA
Canada region
ADGM
UAE region
Data residency

Your data stays where your team is.

Pick a region and all guide content — screenshots, annotations, metadata, and user data — is stored on servers physically located there. No routing through, processing in, or replication to other regions.

🇺🇸
United States
Virginia · Azure East US
SOC 2
🇪🇺
European Union
Frankfurt · Azure Germany
ISO 27001
🇨🇦
Canada
Toronto · Azure Canada Central
PIPEDA
🇦🇪
United Arab Emirates
Dubai · Azure UAE North
ADGM
Deployment options

Run Snapn wherever your policy requires.

Every deployment mode ships the same features, governance, and AI capabilities.

Cloud SaaS

Fully managed by Snapn in the region you choose. Fastest to value, zero maintenance.

Most teams

Private cloud

Deploy into your own AWS, Azure, or GCP account. Your network, your keys, our software.

Security-led teams

On-premises

Run Snapn entirely inside your perimeter — air-gapped if required. Nothing leaves your walls.

Strictest control
Pluggable AI

Use our AI, or bring your own.

Regulated teams often can't send content to third-party LLMs. Snapn lets you point guide refinement at a private, self-hosted model — or our hosted models — without changing how your team works.

  • Hosted Snapn models, or your own private / self-hosted models
  • No guide content sent to third-party AI when self-hosted
  • Standardize on one internal AI stack across the org
Governance & audit
  • Role-based access control down to the guide and folder level
  • SSO / SAML and SCIM user provisioning and de-provisioning
  • Immutable audit logs for every view, edit, share, and export
  • Version history with one-click rollback on every guide
  • Automatic PII and sensitive-data redaction (Enterprise)
  • Configurable data retention and verified deletion on request
For your security team

Get the full security packet.

Architecture diagram, penetration test summary, DPA, subprocessor list, and deployment options — delivered to your inbox in one email.

Prefer to talk it through? Contact our security team.

Ready when you are

Create documentation at the
speed of work.

Turn workflows into structured, reliable documentation — without losing control.

Free plan available · No credit card required · Hosted in US, Canada, and EU