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Product overview

Every capability, built for the
enterprise that can't guess.

From a single captured workflow to a fully governed process blueprint with automatic gap detection. Here is how every piece works, and why it is built the way it is.

01: Capture

Capture it once. Every step. Automatically.

Turn on Snapn and work. Every click, field entry, and decision is captured in the background with a screenshot per action. No writing, no manual step-tagging, no screen recording to edit afterward.

  • Auto-detection identifies each action type: click, type, select, navigate, upload.
  • Sensitive data masking redacts passwords, PII, and confidential fields at the point of capture, before anything is saved.
  • AI-structured output titles each step, writes descriptions, and flags ambiguity for you to review.
  • Works across any web-based tool, no integrations, no API setup, no admin access needed.
Start capturing free
app.snapn.io / captureREC
Change Request ApprovalStep 3 of 8 · 38%
Open the IT Service Portal
Select New Change Request
3
Classify as Standard or Emergency
Auto-detected action
4
Enter requester employee ID
Masked before save
5
Assign the approval group
ONLY IN SNAPN

Map the whole process. See every gap.

Other tools capture individual steps with no concept of the process they belong to. Snapn builds a visual map of your entire process flow, attaches governed SOPs to every node, and automatically surfaces every step with no documentation behind it.

  • BPMN-style canvas: tasks, decisions, approvals, subprocesses, and connectors laid out as a real end-to-end flow.
  • Automatic gap detection: every node without an attached SOP is flagged immediately, in amber, with the owner and risk level shown.
  • Assign owner, system, and risk per step so accountability and audit-readiness are built into the map, not added later.
  • Click any node to open the full SOP behind it. The blueprint is the index to your entire documentation library.
Vendor Onboarding
DRAFT8 NODES
#1
Submit Request
Procurement · SAP
SOP LINKED
#2
Legal Review
Legal · Manual
NO SOP YET
Approved?
#3
Setup Access
IT · Okta
SOP LINKED
#4
Contract Sign
Legal · DocuSign
NO SOP YET
TaskSOP linkedGap detected
03: Governance

Documentation that stays accurate, not just published.

Publishing a guide is the beginning, not the end. Snapn gives every piece of documentation an owner, a review cycle, an approval workflow, and a full audit trail, so your library stays current and defensible over time.

  • Approval workflows: draft, review, and publish stages with named approvers at each gate.
  • Version history with rollback: every edit is tracked. One click to restore any prior version.
  • Role-based permissions down to the individual guide: viewer, editor, approver, owner.
  • Full audit log: every view, edit, approval, and share is timestamped and exportable for compliance.
SOP Library, IT Operations
24 guides · 3 pending reviewLast audit export: 3 days ago
Change Request Approval
Owner: J. Park · Reviewed 12 Jan
Approved
Vendor Onboarding, Legal Review
Owner: M. Chen · Due for review
Needs review
Incident Escalation Protocol
Owner: T. Osei · Draft in progress
Draft
New Employee System Access
Owner: HR Ops · Reviewed 8 Jan
Approved
Audit export ready
All approved SOPs · Last 90 days · CSV + PDF
04: Analytics

Know which guides actually get used and where they fail.

Publishing documentation without measuring it is guessing. Snapn tracks views, completion rates, and drop-off by step so you can see which guides are working, which are being skipped, and exactly where people get confused.

  • View and completion tracking per guide, per team, and per workspace.
  • Step-level drop-off: see exactly which step loses people so you can fix it, not guess.
  • Team-level reporting: which teams rely on documentation versus which ones are still asking questions ad-hoc.
  • Export via API: pipe usage data into your BI tool or data warehouse.
Guide Analytics, Last 30 days
1,847
Total views
+18% vs last month
73%
Completion rate
+6pts vs last month
12
Guides with drop-off
Needs attention
Daily views, last 14 days
M
T
W
T
F
S
S
M
T
W
T
F
S
S
Top guides by views
Change Request Approval423
New Employee System Access318
Incident Escalation Protocol241
05: Integrations

Snapn lives where your team already works.

Capture from any web-based tool without API setup or admin access. Embed guides in your intranet, help center, or HRIS. Pipe everything into your stack via REST API and webhooks.

  • Browser extension: captures from SAP, Salesforce, Workday, ServiceNow, Oracle, and any other web app, no integration setup required.
  • Embed anywhere: drop a guide into Confluence, Notion, SharePoint, or any help center with a single line of HTML.
  • REST API and webhooks: trigger captures, fetch guides programmatically, and pipe Snapn into any workflow or data pipeline.
  • Pluggable AI: connect your own private AI model for guide generation instead of using public models. Mandatory for some regulated environments.
Integrations
Capture from any web app
SAPERP
SalesforceCRM
WorkdayHRIS
ServiceNowITSM
OracleERP
ConfluenceWiki
SharePointIntranet
Any web appNo setup
REST API
GET /v1/guides/{id}
# Fetch guide with all steps and metadata
{
  "id": "gd_8xKm2p",
  "title": "Change Request Approval",
  "status": "approved",
  "steps": 8, "views": 423
}
06: Enterprise Security

The only platform built for regulated enterprise, on your terms.

Regulated industries don't get to choose between capability and control. Snapn runs in your region, in your environment, under your security posture. Full SaaS, customer-managed VPC, or fully on-premise.

  • Four data regions: US, EU, Canada, and UAE. Your data never crosses your regional boundary, contractually guaranteed.
  • Three deployment modes: full SaaS, customer-managed VPC, or fully on-premise, same platform in every environment.
  • HIPAA-ready, GDPR DPA, PIPEDA, ADGM. SOC 2 Type I achieved, Type II in progress. ISO 27001 certified.
  • Pluggable private AI: bring your own model so AI-assisted generation never touches a public endpoint.
Request the security packet
Deployment environment
Full SaaS
Snapn-hosted, your region
VPC
Customer-managed cloud
On-Premise
Your infrastructure
Data regions
🇺🇸 United States🇪🇺 European Union🇨🇦 Canada🇦🇪 UAE
Certifications and compliance
SOC 2 Type IISO 27001HIPAA-readyGDPR DPAPIPEDAADGM
Founding Beta

Apply to shape Snapn from the inside.

We're selecting a small founding cohort of teams who care about getting process right. Partners get hands-on access, direct influence on the roadmap, and founding pricing locked in.

US · EU · Canada · UAE regions · On-prem available · SOC 2 · ISO 27001